Make sure your NVR/DVR and the iVMS-4200 are updated to the latest firmware. Access the Image section and untick Auto-change Stream Type (check the picture below).ģ. To fix the 800 error code, open up the iVMS-4200 software, go to Tool and then System Configuration. These two types of streams depend on the resolution, frame rate, and compression type (H.264, H.264+ or H.265), when the camera auto changes the stream it can cause error 800.
Lower them a little bit and then see if the error code 800 goes away.Ģ.The Hikvision IP camera or recorder (DVR/NVR) has two video streams: mainstream and sub-stream. Type the IP address of your recorder or camera, go to Configuration and then Video&Audio. Below we’ve shown the settings via the web interface. You can do this directly via the NVR or DVR system or by accessing the settings via the web browser. Lower the bitrate and frame rate of your cameras. Follow the tips below one by one until you solve the issue.ġ. This guide offers a few tips to fix Hikvision error code 800. Additionally, there may be many clients (users) who are watching the cameras at the same time. Maybe you’re trying to pull the feed from too many cameras at the same time or maybe your local network is overwhelmed.
Error code: HCNetSDK.dll.Įrror code 800 is related to an insufficient bandwidth which means the iVMS-4200 software cannot handle the bandwidth coming from the all cameras.
The full error message shows as Playback failed. We provide both a remote (via the telephone) and engineer on-site service to help fix Hikvision CCTV problems for customers.Hikvision error code 800 shows up on the iVMS-4200 when you try to access the live view or playback your security cameras. An additional check – if you’ve checked everything else – is that the ethernet cable plug has been terminated correctly. This is a classic ‘check your system is plugged in’ solution to the problem – check whether one of the leads into the DVR or into the router has come out.
How to fix CCTV network cable / internet cable un-plugged problem SmartSecurity provide a managed service – which means that you don’t need to deal with any of these issues – as we’ll deal it with you. How to sign up to another DDNS provider for your CCTV your phone / laptop that is connected to your DVR)
In the UK, most domestic properties do not have a ‘static’ IP address but instead have ‘dynamic’ IP addresses, meaning that the IP address of your property constantly changes. How to fix Public IP address problem with Hikvision CCTV system The next step you should then do is follow the instructions of how to ‘fix your Public IP address problem’ below … If the IP address is correct, then you should be able. Once you’ve done this – check if you can see the cameras live on your app.